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Privacy Policy

Wybunbury Tower Preservation Trust is fully committed to complying with the requirements of the Data Protection Act 2018 and the UK General Data Protection Regulation (GDPR).

 

This privacy notice tells you what to expect us to do with your personal information.

We strive to be transparent about when we collect your data and how we use it.  We will only process information that is relevant, accurate, and necessary, and we will always handle your data lawfully, fairly, and in ways you would reasonably expect.

Your personal data

When we talk about personal data, we mean information that can be used to help identify an individual, such as name, address, phone number or email address. When we talk about “you” or “your” in this notice, we are referring to any living person whose personal date we collect.

Why we collect information

We collect information to fulfil your requests, to provide you with a better service or to carry out a specific activity. This includes:

  • To provide information about the Tower’s events and activities

  • To arrange educational visits

  • To gather feedback through surveys and evaluation forms

  • To respond to queries, comments and complaints

  • To process donations and payments

  • To provide you with registration for tickets for events

  • To monitor the use of our website (please see ‘Cookie’s section’ below)

  • To process membership and volunteer application forms

  • Administering your donation to us, including processing Gift Aid

Lawful bases and data protection rights

We follow the principles of fair and legal processing described in UK Data Protection Law. We will only process personal data under one of the available lawful conditions (legal bases). There is also a list of lawful bases on the ICO’s website:

  •   Consent – we have permission from you after we gave you all the relevant information. Information will be used to send you emails and newsletters about events, fundraising and activities at the Museum. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time

 

  • When we have entered into a contract – we have to collect or use the information so we can enter into or carry out a contract with you. All of your data protection rights may apply except the right to object.

 

When we have a legal obligation to do so – we have to collect or use your information so we can comply with the law. All of your data protection rights may apply, except the right to erasure, the right to object and data portability.

All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time

The obligations may include:

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  • The use of CCTV recording on the premises for monitoring and security purposes

  • For our financial records, including Gift Aid purposes

  • Health and safety, for example reporting first aid incidents.

  • When it is in our legitimate interest to do so

We’re collecting or using your information because it benefits you, our organisation or someone else, without causing an undue risk of harm to anyone. All of your data protection rights may apply, except the right to portability.

 

This includes:

  • Understanding our audiences in order to make improvements to the Tower and our activities

  • Vital interests – collecting or using the information is needed when someone’s physical or mental health is at urgent or serious risk. All of your data protection rights may apply, except the right to object and the right to portability.

 

  • Public task – we have a right to collect or use your information to carry out a task laid down in law, which the law intends to be performed by an organisation such as ours. All of your data protection rights may apply, except the right to erasure and the right to portability.

  • Send you emails and newsletters about events, fundraising and activities at the Tower.

How long we keep information

We will retain your personal data for as long as is reasonably necessary for the purposes listed in this Policy

Website and Cookies

  • Cookies are small text files stored by the browser (e.g. Google Chrome, Microsoft Edge or Safari) on your computer or mobile phone. They allow websites to store such things as user preferences. This information is used to track visitor use of the website and to compile statistical reports on website activity.  

  • This site uses three types of cookies:  

  • * Site performance cookies – used to improve your experience and store your preferences   

  • * Anonymous analytics cookies – used to track user metrics and activity  

  • * Strictly necessary cookies – used to store your personal privacy selections 

  • These cookies cannot be used to identify individuals; they are used for statistical purposes only. 

  • You may receive other third-party cookies, by interacting with parts of the site which share functionality with third parties. For example, Facebook, YouTube and other social media networks. 

  • For further information visit aboutcookies.org or www.allaboutcookies.org. You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser

Your rights

​You can find out more about your data protection rights and exemptions which may apply on the ICO’s website:

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  • Your right of access – You have the right to ask us for copies of your personal information. You can request other information such as details about where we get personal information from and who we share personal information with. There are some exemptions which means you may not receive all the information you ask for. 

  • Your right to rectification – You have the right to ask us to correct or delete personal information you think is inaccurate or incomplete.

  • Your right to erasure– You have the right to ask us to delete your personal information. 

  • Your right to restriction of processing– You have the right to ask us to limit how we can use your personal information. 

  • Your right to object to processing – You have the right to object to the processing of your personal data. 

  • Your right to data portability– You have the right to ask that we transfer the personal information you gave us to another organisation, or to you. 

  • Your right to withdraw consent– When we use consent as our lawful basis you have the right to withdraw your consent at any time.​

How we will share your information with third parties

We will not share, sell or otherwise make available your personal information to third parties without your express prior permission.

Third parties we use include:

  • Payment processers

  • HMRC where we have permission to claim Gift Aid on a donation you have made

  • Disclosure and Barring Service

Changes to our Privacy Policy

We regularly review our privacy notice and may make changes time to time. Any changes made will be posted to this page and will apply from the time we post them. This privacy notice was reviewed in February 2026.

How to contact us

If you have any comments on our privacy notice, or information we hold about you please contact us:

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